Microsoft Teams

We enable organizations to leverage Microsoft Teams phone system functionality and connect via Direct Routing and SIP Trunking through a Microsoft Certified Session Border Controller (SBC) to the Public Switched Telephone Network (PSTN). 

Eastlink as your service provider, activates and deactivates phone numbers, can provide supporting voice/phone services to integrate with legacy phone services such as alarm, elevator, fax.

Redundant Microsoft Certified Session Border Controller(s) to support Direct Routing is hosted by Eastlink in our highly resilient facilities. 

We enable organizations to leverage Microsoft Teams phone system functionality and connect via Operator Connect to the Public Switched Telephone Network (PSTN). 

For Businesses with Microsoft Teams users across the country or the globe, Operator Connect enables businesses to select operators by region. 

Activating and deactivating users in Operator Connect is also easy and new phone numbers can be added quickly, and old ones easily removed.

Operator Connect is best suited for businesses that do not have complex requirements to support legacy phone services. 

Eastlink has successfully implemented Direct Routing for Microsoft Teams^® over SIP trunking, across numerous market sectors including general business, higher education, and government organizations. 
We bring extensive PBX/Centrex replacement experience, including enabling Direct Routing for Microsoft Teams^®, ensuring other non-Teams use cases are addressed, pacing implementation to meet our customers' needs, providing 24 x 7 x 365 support and local service.

Eastlink takes a holistic approach when replacing a legacy phone system with Microsoft Teams^®, ensuring that any ancillary needs for phone services (elevators, fax, emergency phones and specialized functionality) are delivered using Eastlink’s hosted wireline voice solutions.

We offer customers options for hosted, on-premises and cloud based Microsoft certified solutions. Whether your users are all in one location, spread across a number of branch offices, working from the office and/or home, or travelling we will work to ensure use cases are proactively considered and designed to ensure you can always connect. Direct Routing is typically delivered over fibre-optic facilities. 

We're ready to collaborate with you and your Microsoft certified partner or certified peripheral device manufacturers (including HP Poly). With our expertise, you'll receive the right solution for your organization.