Voice Modernization Project

Welcome to the Government of Nova Scotia Voice Modernization Project’s Support page, for both Nova Scotia Health and IWK.
To ensure everyone is comfortable using the new phones that are connected throughout the hospitals and work locations, individual support guides and how-to-videos have been created. The phone guides and videos outline the key features and include brief descriptions.
If you are experiencing a phone service issue, please call the helpdesk at 1-866-224-2555 to log a ticket.
Video guide outlining key functions of the HP Poly Edge 220 and 320 Phones.