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Chat with us online.

Chat with us for sales and billing questions or to reach our technical support team. 

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Call us

Call us at 1-888-345-1111 for sales and billing questions or technical support. 

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Text us.

Text 'Billing' for billing questions or 'Tech" for technical support to 902-903-6297. 

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Business Services 

Our Business Sales Team is ready to match you with the right services for your needs.

 

 

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Other enquiries

Before you dig

If you are planning to dig on your property, please ensure you locate any utility lines that may be in the area. 

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Preparing for your installation

As you get closer to your installation date, find out what to expect and a few things to keep in mind before we arrive, the day of, and following your installation.

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New Development Enquiries

Our specialist team is standing by to answer your questions about how to bring high speed internet, television and other popular services or advanced business solutions to your building projects. 

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Moving?

Learn how easy it is to take your Eastlink services with you or make the switch to Eastlink. See helpful hints with our moving checklist and contact us to book your move.

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Smart Home & Security Monitoring

Find quick answers to your Smart Home & Security questions by logging in to your Alarm.com account. To speak to a Customer Service team member about your service, call us at 1-888-345-1111.

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Need Help While Travelling?

Get support while outside of Canada by calling us at +1-902-407-8888. All calls made from an Eastlink mobile phone are free of charge.

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Mailing address

P.O. Box 8660,
Station "A"
Halifax, Nova Scotia 
B3K 5M3

Media contact

Stay in touch with the latest news with our business. Learn more at our Media Centre. For Public and Media Relations enquiries please call our phone number at 1-902-446-1939.

Media Centre

Connect with us

Complete this form and we’ll be in touch with you via email as soon as we can. If your matter is urgent, please call us at 1-888-345-1111 or chat with us online.

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Unresolved issues

Eastlink's goal is to provide you with excellent customer service and the right solutions for your needs the first time. We are working hard to earn and keep your business every day. If we fail to deliver on these commitments please click below to see other options.

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Need more help?

For sales and billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.

For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.

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Live Chat

Sales Questions

We're here to take your sales questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

Tech Support

Chat with our Tech Support team from 8am-1am Monday to Sunday. You can also find answers to common questions on our Support website.

Billing Questions

We're here to take your billing questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

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Three types of cookies are used on our website: required, functional, and advertising. While required cookies must remain active, you can choose whether to allow functional and advertising cookies. To decline a category of cookies, uncheck the applicable box.

Required cookies are needed for website functionality and cannot be switched off. One of these cookies remembers the region you select so you’ll see appropriate product information as you move through the website. The other cookies ensure the My Account section of the site works properly (one stores your My Account login information for the length of your visit, so you don’t have to reenter it each time you move to a different page in My Account. The other ensures information displays properly).

Functional cookies collect anonymous data about how our site is utilized (i.e., what types of devices and browsers are used to view our website, and how visitors move around our website). This data is used to enhance the quality and performance of our website.

These cookies record information (e.g., the products you view on our website) that allows us to tailor the Eastlink offers you see online and receive via email to your needs and interests. If these cookies are declined, you may still see and receive generic Eastlink ads.

For more information, read our Cookies and Targeted Advertising Policy.

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By submitting your email address, you consent to Eastlink sending you marketing emails (you can withdraw your consent at any time by clicking “unsubscribe”). You also consent to the use of advertising cookies and other tools that will allow us to deliver targeted advertising to you via e-mail and online (See our Cookies and Targeted Advertising Policy for details).
(Contact us: 6080 Young St., 5th floor, Halifax, NS, B3K 5L2 / www.eastlink.ca)