Upgrade your phone with our Trade-up program.
Trade-in your device and get a credit towards a new one.
For those who love that new phone smell.
Our Trade-up program lets you trade in your existing phone from any carrier for an immediate store credit that you can use towards the purchase of a new phone or accessories.1
Ready to trade-up? Get an instant estimate on the value of your current phone. Use our quick-quote tool or visit us in store.
How our Trade-up program works.
Want to learn more about trading up your phone? Find quick answers to common questions.
Most phones are accepted. Find the current value of your phone online or visit us in-store.
To be accepted as a trade-in, your phone must be able to power on, make a call and have working speakers. It must also be free of liquid damage and physical damage like deep scratches or a cracked screen. Surface scratches are acceptable.
No, we only need your phone. If you no longer need the charger or accessories, bring them with you and we can recycle them for you.
Make sure to turn off Find My iPhone or Samsung’s Find My Mobile and the reactivation lock. If you don't, we won’t be able to reset your phone to its original setting and it won't qualify for trade-in.
The value of your trade-in, based on the make and model of your phone and its condition, will be given as a store credit. You can use this credit towards the purchase of a new phone and/or accessories. It can't be exchanged for cash. If your credit is more than the upfront price of your new phone, the rest must be used for accessories or towards your new phone's monthly tab. You must use your trade-in credit during your visit. Any remaining credit won't be valid once you leave the store.
All trade-ups are final and your device can’t be returned after it’s traded-in, so make sure to back up anything important.
You can trade-in one phone for each new device purchase.
Certain conditions apply.
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Eastlink collects the device on behalf of All Tech-Neek Electronics Ltd. (ATNE) and does not take ownership through the Trade-Up Program. ATNE is a subsidiary of Assurant Services Canada Inc. (ASCI). ASCI and its subsidiaries and affiliates carry on business in Canada under the name Assurant. Assurant is a registered trademark of Assurant, Inc.
