Having trouble with your home phone? Here are some tips that can help.
This is totally normal! Your home phone requires power to work, so during an outage, you won’t be able to make or receive calls, including calls to 911. If you need to maintain a home phone connection during a power outage, you can plug it into a UPS (Uninterruptible Power Supply).
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.