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- Voicemail
How to Manage Your Home Phone Voicemail
Learn how to access your messages and customize your account preferences.
On your home phone, press *99 in Atlantic Canada or *98 outside of Atlantic Canada. If you’re away from home, you can also check your voicemail by calling your home number. When the greeting begins, press * and then enter your password.
Press 1 to access your message centre.
Press 1 to listen to your new messages. If you’d like the message to play immediately without including the caller’s phone number, date and time, press 5.
Press 7 to delete your message.
Press 9 to save your message.
Press 2 to listen to all your saved messages.
Press 3 to listen to all your messages.
Press 4 to send a message.
Press 5 to recover a message you just deleted.
When finished, press * to return to the previous menu.
Need more help?
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.
