Follow the steps below to change your wifi network name and password, unless you’re a Smart Home & Security customer. In that case, you’ll need our help so chat with us online or call us at 1-888-345-1111.
You can change your WiFi name and password in the eero app. If you haven’t already, download the app for iOS here or for Android here.
Open your eero app
Go to your Settings
If you want to change your WiFi name, select WiFi Name, enter the new name and press Save.
If you want to change your password, select WiFi Password, then select Edit Password. Enter the new password and press Save.
Reconnect your devices to WiFi using your new name and/or password.
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.