Log in to the eero app.
From the top of the home screen, select Internet.
At the bottom of the next screen, select Run Speed Test.
The results show the speed between your modem and the eero that’s connected to your modem. These speeds won’t change as you move around your home.
Internet speeds vary and can be impacted by things like the number of devices on your network, how old your device is, and interference from other devices. You can check your network’s speed by running a speed test from http://speedtest-east.eastlink.ca/ or using the Ookla speedtest.net app. Before running the test, make sure to disconnect from corporate networks or VPN connections.
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.