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Wireless Public Alerting System Information
Here’s what you need to know about Alert Ready, the wireless public alerting system.
Alert Ready is a service designed to deliver critical and potentially life-saving emergency alert messages to Canadians over cellular networks. The Alert Ready system was developed in partnership with federal, provincial and territorial emergency management officials, Pelmorex Corp., the broadcast industry, and mobile service providers to ensure you receive emergency alerts immediately and know when to take action to keep you and your family safe.
Emergency alerts are issued to a targeted geographic area so that only people in the affected area receive the alert. Compatible mobile devices should receive the alert within seconds of it being issued.
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For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.
