Having issues with TiVo Stream? Here’s how to fix them.
First, make sure you’re connected to the internet. If you’re not able to connect on another device, try troubleshooting your WiFi.
If your other devices are connected to the internet but TiVo Stream isn’t, follow these steps: 
Press the TiVo button on your remote.
Go to Settings and then Device Settings. From here you’ll be able to see if your DVR is connected to your WiFi. If it’s not, select Network & Internet, then select your WiFi network to reconnect.
If that doesn’t resolve your issue, restart TiVo Stream by going to Settings > Device Settings > Device Preference > Restart. Your system may take a couple minutes to restart.
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.