TV Channel Exchange is a self-serve tool that lets you swap channels in and out of your channel lineup. You can make changes anytime by logging into My Account. If you haven’t signed up for My Account yet, you can register here.
Log in to My Account, navigate to ‘My Services’ and click on the TV Channel Exchange section. You’ll see a list of channels with red check marks or empty boxes. A red check mark indicates that the channel is already in your lineup and an empty box indicates that you can swap the channel into your lineup.
To start swapping, uncheck the channels you’d like to remove and replace them by checking the same number of channels. When you’re finished, make sure to confirm the changes.
Need help swapping? Watch this video to learn how to use TV Channel Exchange, step by step.
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For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.