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If you subscribed to a new Unlimited Data, Rollover Data, Canada, US & Mexico, Promo or Talk & Text plan on November 5, 2024 or later, your plan is eligible for the pre-authorized payment discount.
Your easyTab Flex® term is 24 months and begins on the day you enroll in easyTab Flex® . This is called your Start Date.
Text message (SMS) spam or ‘smishing’ is any unsolicited text messages sent to your mobile phone. Smishing messages often ask that you call or text a phone number, click on a link to a website for more information, or download an application.
How to protect yourself:
Never click on links contained in text messages, unless they come from a trusted source.
Do not provide any personal information in response to an unsolicited text messages.
If you get a text message asking you to call a number, verify the number on your account statement, in the telephone book or the company’s or government agency’s website.
Do not download applications from unauthorized app stores.
If you receive unwanted scam/spam/cyber threats, you may report incidents to the Canadian Anti-Fraud Centre by phone at 1-888-495-8501 or online by clicking here.
If you're stuck in a contract with another provider we'll buy it out, up to $200 per line. Check out the details here.
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.