Have questions about our mobile plans? Find answers below.
Our Unlimited Data, Rollover Data and Canada, US & Mexico plans can share data with additional lines on the same plan type. Plus, you'll save $5/month on each additional line.
Canada, US & Mexico plans can share data with Rollover Data plans however applicable charges will apply if using a Rollover Data plan in the US or Mexico.
Yes! Only Eastlink lets you change your plan at any time so you can always have the plan that works for you.
Eastlink’s Unlimited Data plans include two high-speed data allotments. One data allotment for use on Eastlink’s network and another data allotment for use on the Nationwide extended coverage (extended coverage represents access to partner networks across Canada). Once your Eastlink and/or Nationwide data has been depleted, you will continue to enjoy unlimited data at a reduced speed - a maximum of 512kbps until the beginning of your next billing cycle. See our Acceptable Use Policy for more information.
Once you have used all of the high-speed data included in your Unlimited Data plan, you will continue to enjoy unlimited data, at a reduced speed, at no additional cost.
At all times you can see the network you are on from your phone home screen. Eastlink refers to the Eastlink network coverage while Eastlink-EXT1, Eastlink-EXT2 and Eastlink-EXT3 refers to the Nationwide extended coverage. When you travel outside of the Eastlink network in Canada, you’ll be connecting to a partner’s network and so you’ll be accessing your Nationwide extended coverage allotment included in your Unlimited Data plan.
We’ve got you covered! Add an additional 1 GB high speed data for only $15 or 2 GB high speed data for only $25. Data included in the top-up can be used within the Eastlink coverage or the Nationwide extended coverage.
Check out our coverage map here.
Simply manage your account at home or on-the-go by logging into Mobile My Account. You’ll then be able to see the data allotments included within your plan and any usage. Note that usage outside the Eastlink coverage area may not be reflected in real-time.
Not a problem. With easyTravel you can use the same plan you use at home for only $13/day in the US or $16/day Internationally. You will only be charged on any day that you place or answer a call, send a message, or use data when travelling to an eligible destination. Your Eastlink data allotment will be used just like at home and you will not be charged on days you don’t use your phone.
You can rollover your unused monthly data, up to the amount of data that is included in your monthly plan.
For example: if your monthly plan includes 40 GB of data, you can roll over up to 40 GB of unused data to the following month. You cannot have more than 40 GB of data in your rollover bucket at any given time.
Your unused data will rollover at the end of each bill cycle.
That’s the best part! There is no expiry, which means you can use your rolled over data any time!
Long Distance to the United States: 65¢/minute
Additional Data: 10¢/MB
*611 calls to Customer Care in Canada and the US: No charge
Detailed account statement: $4/month
*Data charges may apply for pictures and videos.
Canada-US Plans:
Our Canada-US plan includes unlimited calling, text, picture and video messaging to phone numbers in Canada and the United States.
While in Canada, unlimited calling to the US is free. Calling from Canada to international destinations outside of the US is subject to standard pay-per-use long distance rates.
While in the US, unlimited calling to Canada is free. Calling from the US to international distances outside of Canada is subject to standard pay-per-use long distance rates.
If you have a long distance add-on, the rates of your add-on only apply when making international long distance calls from Canada.
You can text any phone number in the world for no additional charge.
Canada-US-Mexico Plans
Our Canada-US-Mexico plan includes unlimited calling, text, picture and video messaging to phone numbers in Canada, United States and Mexico.
While in Canada, unlimited calling to the US and Mexico is free. Calling from Canada to international destinations outside of the US and Mexico is subject to standard pay-per-use long distance rates.
While in the US and Mexico, unlimited calling to Canada is free. Calling from the US and Mexico to international distances outside of Canada is subject to standard pay-per-use long distance rates.
If you have a long distance add-on, the rates of your add-on only apply when making international long distance calls from Canada.
You can text any phone number in the world for no additional charge.
There's no need to have easyTravel activated while visiting the US with a Canada-US plan or the US or Mexico with a Canada-US-Mexico plan. You'll need to make sure to log in to your Mobile My Account app and turn easyTravel off. If you'd like to use the features included in your plan while travelling to other eligible destinations, you'll need to activate easyTravel in your Mobile My Account app.
Canada-US
You can use this plan in the United States for a maximum of six months (182 days) per year. Those days can be accumulated during one or more trips.
Canada-US-Mexico
You can use this plan in the United States, Mexico or a combination of the United States and Mexico for a maximum of six months (182 days) per year. Those days can be accumulated during one or more trips.
It depends on how long you plan on travelling and how much you plan on using your phone. For short trips or occasional use, we recommend easyTravel. The Canada-US and Canada-US-Mexico plans are best suited for extended stays or frequent trips to the United States and Mexico.
You can rollover your unused monthly data, up to the amount of data that is included in your monthly plan.
For example: if your monthly plan includes 40 GB of data, you can roll over up to 40 GB of unused data to the following month. You cannot have more than 40 GB of data in your rollover bucket at any given time.
Your unused data will rollover at the end of each bill cycle.
That’s the best part! There is no expiry, which means you can use your rolled over data any time!
Outgoing Nationwide Text, Picture & Video Messages: 50¢/message*
Outgoing International Text, Picture & Video Messages: 50¢/message*
Additional Nationwide Anytime Minutes: 65¢/minute
Long Distance to the United States: 65¢/minute
Additional Data: 10¢/MB
*611 calls to Customer Care in Canada and the US: No charge
Detailed account statement: $4/month
*Data charges may apply for pictures and videos.
Outgoing International Text, Picture & Video Messages: 50¢/message*
Long Distance to the United States: 65¢/minute
Additional Data: 25¢/MB
*611 calls to Customer Care in Canada and the US: No charge
Detailed account statement: $4/month
*Data charges may apply for pictures and videos.
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.