easyTravel lets you use the same plan you use at home in 170+ international countries for $13/day in the US and $16/day in all other eligible destinations. You'll only be charged the daily fee on days when you use your phone. We recommend choosing easyTravel if you plan to use your phone frequently while in your destination.
easyTravel is triggered by:
Making an outbound call
Using data (download or upload)
Sending a text, picture or video message
Receiving a picture or video message with data roaming on
Activating call forwarding
Receiving a call and answering it
Declining a call and sending it to voicemail by pressing "ignore"
Checking your voicemail
You can use easyTravel in the following countries: all of the United States including Hawaii, Alaska, Puerto Rico & the U.S. Virgin Islands, Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Antilles (Netherlands), Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chile, China, Colombia, Congo, Costa Rica, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Democratic Republic of Congo, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Eswatini, Fiji, Finland, France, French Guiana, French West Indies, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea Republic, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man (UK), Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, La Desirade, Laos, Latvia, Les Saintes, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Malta, Marie-Galante, Martinique, Mauritius, Mayotte and Reunion, Mexico, Moldova, Monaco, Mongolia, Monserrat, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saba, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Sint Eustatius, Sint Maarten, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Türkiye, Uganda, Ukraine, United Kingdom, Uruguay, Vanuatu, Venezuela, Vietnam, Zambia, and Zimbabwe.
Note that flights and cruises are not covered by easyTravel.
To activate easyTravel, log in to your Mobile My Account app. On your dashboard, select "Travel Plan" and click "Activate" under easyTravel. If you have multiple lines on your account, you'll need to do this for each line you wish to activate easyTravel for.
Travel packs give you a fixed amount of minutes and messages, with or without data, to use over a fixed number of days. We recommend adding a travel pack if you plan to use your phone only occasionally while in your destination.
To add a travel pack, log in to your Mobile My Account app. On the dashboard, select "Travel Plan" and navigate to the travel pack section. Enter the destination you're travelling to to see available options. Add the travel pack that best suits your needs and specify the date you'd like it to start. If you have multiple lines on your account, you'll need to do this for each line that you wish to have a travel pack for.
Travel packs are available for the following countries: all of the United States, including Hawaii, Alaska, Puerto Rico & the U.S. Virgin Islands, Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Antilles (Netherlands), Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Congo (Democratic Republic of), Cook Islands, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Falkland, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French West Indies, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea Republic, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man (UK), Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, La Desirade, Laos, Latvia, Lebanon, Les Saintes, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marie-Galante, Martinique, Mauritania, Mauritius, Mayotte and Reunion, Mexico, Moldova, Monaco, Mongolia, Monserrat, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Rota, Rwanda, Saba, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saipan, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Eustatius, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor Leste, Tinian, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe.
Note that flights and cruises are not covered by travel packs.
To see the remaining messages, minutes and data available in your travel pack, log in to your Mobile My Account app and check the plan usage section on your dashboard.
Additional usage rates will apply if you exceed what's included in your travel pack. Additional usage rates are:
For destinations within Mexico and the Caribbean: $0.50 per minute, $0.15 per message, $1.00 per MB
For destinations within Central and South America: $1.00 per minute, $0.25 per message, $2.00 per MB
For destinations within the UK and Europe: $0.50 per minute, $0.15 per message, $1.00 per MB
For destinations within the Middle East and Asia: $1.00 per minute, $0.25 per message, $2.00 per MB
For destinations within Africa: $2.00 per minute, $0.75 per message, $10.00 per MB
For destinations within Australia and Oceania: $0.50 per minute, $0.15 per message, $1.00 per MB
If you choose to use your phone outside of Canada without using easyTravel, a travel pack or the Canada-US Rollover Data plan, pay-per-use roaming rates will apply.
Current pay-per-use roaming rates are:
United States: $1.45 per minute, $0.50 per message, $5.00 per MB
For destinations within Mexico and the Caribbean: $2.00 per minute, $0.75 per message, $5.00 per MB
Cuba: $2.50 per minute, $0.75 per message, $10.00 per MB
For destinations within Central and South America: $3.00 per minute, $0.75 per message, $10.00 per MB
For destinations within the UK and Europe: $2.00 per minute, $0.75 per message, $5.00 per MB
For destinations within the Middle East and Asia: $3.00 per minute, $0.75 per message, $10.00 per MB
For destinations within Africa: $3.50 per minute, $0.75 per message, $10.00 per MB
For destinations within Australia and Oceania: $2.00 per minute, $0.75 per message, $5.00 per MB
Cruises: $15.00 per minute, $3.50 per message, $6.00 per MB
The Data Roaming Protection Limit & Worry Free Data settings in Mobile My Account can help you manage your pay-per-use roaming charges:
Data Roaming Protection Limit: limits your pay-per-use charges to $100 per billing period. This setting does not apply to minutes or messages.
Worry Free Data: prevents any pay-per-use charges for data. This setting does not apply to minutes or messages.
To turn these settings on, navigate to the "Update Plan Features" section of your Mobile My Account app for each line on your account.
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.