Video Analytics continuously scans your property, alerts you to activity, and lets you set up extra security where you need it.

Click here for more information on how to set up Video Analytics

Once a video clip is recorded, you can view, download, protect or delete it. Use the search or filter functions to quickly find the clip you want and start watching from the Alarm.com app or website.

Click here for information on viewing 
Click here for information on downloading
Click here for information on protecting
Click here for information on deleting

Use Video Motion Detection (VMD) to record video when motion is detected. This feature is only available to Alarm.com accounts created before February 2023 and has been replaced by Video Analytics.

Click here to Create or Edit a VMD rule 
Click here to change the detectable area of a camera's VMD
Click here to adjust the camera-triggered clip length 

Perimeter Guard™ uses Alarm.com's advanced Video Analytics to sound an alert and flash the camera's status LED when unwanted visitors are detected.

Click here for more information about setting up Perimeter Guard.

Reducing the resolution of video clips can help free up space when saving clips.

Click here to adjust saved video resolution, image quality, or frame rate

Control your lights, thermostats, locks, garage doors and security system with Alexa.

Click here for more information on how to connect Alexa using voice or Alexa App.

Monitor your home security system from the comfort of your couch. You can view up to four simultaneous streams at one time. If you have more than four streams, the feeds will rotate out every 10, 20 or 30 seconds, depending on your preference.

Click here for more information on how to set up Video Streaming on Apple TV+.

Monitor your home security system from the comfort of your couch. You can view up to four simultaneous streams at one time. If you have more than four streams, the feeds will rotate out every 10, 20 or 30 seconds, depending on your preference.

Click here for more information on how to set up Video Streaming on Android TV

Click here for more information on how to set up Video Streaming on Fire TV

View your connected devices, add or remove devices, rename devices and edit settings, all in one place.

Click here for more information about how to manage your devices.

Scenes let you control multiple smart devices at once. 

Click here for information on how Scenes work
Click here for information on how to set up a Scene

Geo-Services makes your home smarter by automatically adjusting things based on your location. It can turn up the heat when you're on your way home or remind you to lock the door if you forget.

Click here for more information about Geo-Services
Click here for how to setup Geo-Services

The system activity history shows the activity that’s occurred within the past 60 days, and gives you a detailed report of what types of notifications, website and user activity has been happening on your account. 

Click here for how to view your system activity history
Click here for how to export your system activity history

Get notified about important issues including power failures, low batteries and sensor problems.

Click here for more information on how to create event notifications.

You can add new users, modify existing users and update your information directly through Alarm.com. Choose an option to get started.

Update emergency contact information with the Monitoring Center
Change an email address
Create a new login
Create a new user code
Delete a system user code
Change a password
Enable Two-Factor Authentication

There are a few things to keep in mind to make sure your service isn’t disrupted when you get a new phone.

Click here for best practices when changing phones

You can set your security system to different monitoring states, depending on what you need it for:

• Armed Away: sets all security sensors to alarm state.

• Armed Stay: sets exterior sensors to armed state, interior are disarmed.

• Disarmed: sets all security sensors to disarmed.

Click here for how to arm (away or stay) the system remotely
Click here for how to disarm the system remotely

Automatically arm your system when you go to bed and disarm it when you wake up with Smart Arming. It can be activated at a set time or when sensors detect activity. 

Click here for more information about setting up Smart Arming

Receive alerts when a sensor is opened or activated, including door/window contacts, motion detectors, flood detectors and smoke/heat detectors. Alerts can be sent through push notifications, emails and SMS.

Click here for how to create or edit a sensor activity notification

Click here for how to turn sensor activity monitoring on/off

If you require partitioning, contact us at 1-866-476-0420 and our technical support team will be able to enable or disable the feature. Once enabled, up to 4 partitions can be created. Partitioning is available for the IQ4 Hub and IQ Hub panels.

Once you have set up a partition, you can set them to different alarm states. See the below options for controlling or modifying a partition:

Click here for how to control different partitions

Click here for how to change a partition name

Click here for how to restrict partition access for an existing user

Use test mode to troubleshoot your security system. When a system is in test mode with the monitoring station, it won’t respond to alarms and won’t dispatch emergency services. This allows tests and system maintenance to be performed without worry.

Click here for how to use test mode

If your WiFi settings or equipment change, your WiFi cameras will disconnect and you’ll need to reconnect them.

Click here for how to reconnect a camera to WiFi